PT Family Medicine, PC is credentialed with multiple, but not all, insurance companies. While PT Family Medicine, PC will do its best to communicate its credentialed status (e.g. par, non-par, in-network, out-of-network) prior to services being rendered, the ultimate responsibility of knowing this status is that of the patient's and/or the patient's responsible party. PT Family Medicine, PC advises patients and/or their responsible party to contact the patient's insurer to confirm PT Family Medicine, PC's network status and the details of their coverage (e.g.co-payments, deductibles, co-insurance, lab contracts). As a service to the patient's we care for, PT Family Medicine, PC will bill patient's insurers, if applicable, for the medical services rendered.Payments from this process will be paid directly to PT Family Medicine, PC. The patient and/or the patient's responsible party are responsible for providing accurate insurance information, and any fees related to incorrect or invalid insurance information being provided.
Despite specimens being obtained while receiving care at PT Family Medicine, PC, certain tests are performed by separate, outside companies. In these situations, patients and/or their responsible party are responsible for working directly with these companies to remedy any balances due from the services they rendered.
The following scenarios will result in the corresponding additional fees being applied, and will be the responsibility to pay at time of service(s) rendered:
Returned Check: $25 per check
Late Cancellation/Missed Appointment: Fees as per PT Family Medicine, PC's Late Arrival, Appointment Cancellation, and No Show Policy
Form Completion Fee:
Medical Records: Charged according to the Pennsylvania’s Department of Health guidelines and fees for providers and medical facilities.
By electing to receive care at PT Family Medicine, PC, the patient and/or the patient's responsible party assumes financial responsibility for medical services not covered by their insurer(s), as well as for any services deemed as cosmetic. Some payments for medical services are due at the time services are rendered (e.g. copayments), while others are due at
the time they are determined/statement regarding such are provided. Payment for cosmetic service(s) is (are) due at the time services are rendered. If a patient's account balance remains unpaid and is transitioned to a collection agency, the patient and/or the patient's responsible party assumes all costs of collection. Patient's with unpaid balances transitioned to a collection agency may not be permitted to schedule follow-up appointments, until their balance is remedied.
Thank you for trusting your medical care to PT Family Medicine, PC. When you schedule an appointment with our office, we diligently work to schedule an appropriate amount of time to best accommodate your needs, and ensure enough time to provide you with the highest quality of care. Should you need to cancel or reschedule an appointment, please contact our office as soon as possible, and no later than 24-hours prior to your scheduled appointment. Please see our updated Late Arrival, Appointment Cancellation, and No Show Policy. Effective immediately:
After three missed appointments, the practice may at its discretion choose to discontinue your care.
We understand there may be times when unforeseen circumstance(s) arise, and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances, please contact our Office Manager. Fees may be waived at the discretion of the Office Manager and/or the Provider, and the circumstances at hand. Should you call after our office’s regular business hours, or over the weekend, you may leave a message with our answering service. Messages can also be sent via our patient portal.
To ensure the safety of our patients here at PT Family Medicine, PC, the following policies are now in effect:
We take these measures incredibly seriously to provide a safe and secure environment for everyone. Thank you for your cooperation and understanding.
With the upcoming winter weather, PT Family Medicine, PC would like everyone to be aware of the inclement weather policies we have in place: